Investor Charter

Investor Charter – Annexure- B as per Circular No SEBI/HO/IMD/IMD-II CIS/P/CIR/2021/0685 dated December 13, 2021
Complaint Data to be displayed by Research Analyst
Name of Organisation – Brijesh R Satasiya
Status – SEBI registered Research Analyst
SEBI Registration Number – INH000024523
Data for the month ending – <<>>, January 2026
Sr.No Received from Pending at the end of last month Received Resolved * Total Pending # Pending complaints > 3months Average Resolution time^ (in days)
1 Directly from Investors            
2 SEBI (SCORES)            
3 Other Sources (if any)            
Grand Total            

^ Average Resolution time is the sum total of time taken to resolve each complaint in days,
in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints
Sr.No Month Carried forward from previous month Received Resolved * Pending #
1 January 2026- Till Date        
Grand Total        

*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints
Sr.No Month Carried forward from previous Year Received Resolved * Pending #
1 2025-26        
Grand Total        

*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.

Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.
Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Brijesh R Satasiya 805, The Millennium, 150 Feet Ring Road, Nana Mava Circle, Rajkot, Gujarat, 360005 +91 9328611111 brijesh.r.satasiya@gmail.com Mon-Fri 09AM – 05 PM
Head of Customer Care
Compliance Officer Brijesh R Satasiya 805, The Millennium, 150 Feet Ring Road, Nana Mava Circle, Rajkot, Gujarat, 360005 +91 9328611111 brijesh.r.satasiya@gmail.com Mon-Fri 09AM – 05 PM
CEO
Principal Officer Brijesh R Satasiya 805, The Millennium, 150 Feet Ring Road, Nana Mava Circle, Rajkot, Gujarat, 360005 +91 9328611111 brijesh.r.satasiya@gmail.com Mon-Fri 09AM – 05 PM

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: – https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41 We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal:scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal:smartodr.in.

Disclaimer For Website

Brijesh R Satasiya is registered with SEBI as Individual Research Analyst vide Registration number INH000024523 on December 30, 2025 pursuant to which it provides Research Analyst services to its clients.

Investment in securities market is subject to market risks. Read all the related documents carefully before investing.
Registration granted by SEBI and certification from NISM is no way guarantee performance of the intermediary or provide any assurance of returns to investors.

I am not affiliated with any other intermediaries or receive any brokerage or commission from any third party.

The SEBI has issued no penalties/directions under the SEBI Act or any other regulatory body.

I do not recommend any stock broker or other intermediary to a client, nor do I receive any consideration by way of remuneration or compensation or in any other form whatsoever from the stock broker or another intermediary.

Investment in equity shares has its own risks. Sincere efforts have been made to present the right investment perspective. The information contained herein is based on analysis and on sources that I consider reliable. I, however does not vouch for the consistency or the completeness thereof. This material is for personal information and I am not responsible for any loss incurred due to it & take no responsibility whatsoever for any financial profits or loss which may arise from the recommendations above.

I do not provide any promise or assurance of favourable view for a particular industry or sector or business group in any manner. The investor is requested to take into consideration all the risk factors including their financial condition and suitability to risk return profile before investing.

I or any other person related to me might be holding positions in the stocks recommended.

The research recommendations are provided to all my clients who are entitled to receive the research reports. Any Client (Paid or Unpaid), any third party or anyone else have no rights to forward or share my calls or SMS or Reports or Any Information Provided by me to/with anyone (through any medium) which is received directly or indirectly by them. If found so, then serious legal actions can be taken.

I ensure that the individuals employed as research analyst are separate from other employees who are performing sales trading, dealing, corporate finance advisory or any other activity that may affect the independence of my research report/recommendations. However, these individuals may receive feedback from sales or trading personnel of brokerage division to ascertain the impact of research report/recommendations.

I also ensure that if a client wants an opinion on a specific position, such suggestion/view under any circumstances shall be considered as an opinion (not advice). I am not liable for any losses whatsoever the client may incur in accepting this opinion.

I do not have any association in any manner with any issuer of products/securities; this ensures that there are no actual or potential conflicts of interest. This also ensures that objectivity or independence in the carrying on research services is not compromised.

Stock trading is inherently risky, and you agree to assume complete and full responsibility for the outcomes of all trading decisions that you make.

Unlike an actual performance record, simulated results do not represent actual trading. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown.

You, and not me, assume the entire cost and risk of any trading you choose to undertake. You are solely responsible for making your own investment decisions. If you choose to engage in transactions with or without seeking advice from a licensed and qualified financial advisor or entity, then such decision and any consequences flowing therefrom are your sole responsibility. I or any employees are in no way liable for the use of the information by others in investing or trading in investment vehicles.

I also encourage all investors to use the services as a resource to further their own research on all featured companies, stocks, sectors, markets and information presented on the site.

Everything posted on social media (Twitter/Facebook/Telegram/YouTube channel) is for education / illustration purposes and should not be counted as recommendations or investment advice.

Redressal Of Grievance

Here are the steps a client can follow in case of grievance or feedback:

1. If you are not satisfied with our services and would like to lodge a complaint, we would request you to first talk to our representative / consultant from the Research Analyst Department who is your point of contact. You can discuss with him, and be rest assured that your complaint will be resolved on best efforts within 7 business working days of the receipt of grievance.

2. You can also email or talk to the representative / consultant via telephone. The contact no. is 9328611111.

3. Alternatively, you can send us a complaint in writing or via email on brijesh.r.satasiya@gmail.com.

4. Please contact Compliance Officer of the research analyst

  • Name : Brijesh R Satasiya
  • Address : 805, The Millennium, 150 Feet Ring Road, Nana Mava Circle, Rajkot, Gujarat, 360005.
  • E-mail ID : brijesh.r.satasiya@gmail.com
  • Phone No. : +919328611111

5. We will try to resolve your complaint within 21 days of the receipt of grievance. The first step is for us to be clear about the nature of your complaint, and to identify what we can do to resolve the issue. When we have finished our investigations into your complaint, we will be in touch to provide you with a full response to your complaint.

6. If you are not still not satisfied with the response or the handling of your complaint by our representative / consultant, you can approach and write an email to Brijesh R Satasiya at brijesh.r.satasiya@gmail.com. Brijesh R Satasiya will get in touch with you at the earliest and try to resolve your complaint as soon as possible.

You can also lodge your grievances with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 /1800 266 7575.

7. If your complaint is not resolved within a period of one month, you may refer your complaint to the regulator – The Securities and Exchange Board of India (SEBI).

Mode of filing the complaint on SCORES or with Research Analyst Administration and Supervisory Body (RAASB).

i. SCORES 2.0 (a web based centralized grievance redressal system of SEBI for facilitating effective grievance redressal in time-bound manner) (https://scores.sebi.gov.in).

Two level review for complaint/grievance against Research Analyst:

  • First review done by designated body (RAASB)
  • Second review done by SEBI

8. If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/ grievance on SMARTODR platform for its resolution through online conciliation or arbitration. The link for the platform is https://smartodr.in/login

9. With regard to physical complaints, investors may send their complaints to:

  • Office of Investor Assistance and Education,
  • Securities and Exchange Board of India,
  • SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
  • Bandra-Kurla Complex, Bandra (E),
  • Mumbai – 400 051.

Disclosures

1. About the Research Analyst:

Mr. Brijesh R Satasiya is a SEBI registered Research Analyst having its registered office at 805, The Millennium, 150 Feet Ring Road, Nana Mava Circle, Rajkot, Gujarat, 360005.

He was registered with SEBI as an Individual vide Registration number INH000024523 on December 30, 2025 pursuant to which he provides Research Analyst services to his clients.

2. About the Research Analyst:

He has done Masters of Commerce (M.COM) from Manav Bharti University, Solan, Himachal Pradesh. With a strong analytical skill set, he excels in identifying investment ideas and implementing effective strategies.

3. Details of Business activities:

He provides recommendations based on both fundamental and technical analysis. He also provides buy, sell and hold recommendations on Listed Stocks, Futures and Options.

4. Disciplinary History:

There are no outstanding litigations or no disciplinary history against him.

5. Terms and Conditions on which Research Report is being issued:

He has exercised due diligence in checking the correctness and authenticity of the information contained herein, so far as it relates to current and historical information, but does not guarantee its accuracy or completeness. The opinions expressed are based on my current research as of the date appearing in the material and may be subject to change from time to time without notice.

He does not accept any liability arising from the use of this document or the information contained herein. The recipients of this material should rely on their own judgment and take their own professional advice before acting on this information.

He shall not be in any way responsible for any loss or damage that may arise to any person/s from any inadvertent error in the information contained, views and opinions expressed in this publication.

6. He or his associates, including relatives-

  • do not hold any financial interest in the Company.
  • do not have any actual/beneficial ownership of more than 1% in the company.
  • do not have any other material conflict of interest.

7. He or his associates are not affiliated with any other intermediaries or have received any brokerage or commission from any third party.

8. He or his associates have not received any compensation from the Company covered by Research Analyst during the past twelve months.

9. He or his associates have not managed or co-managed public offering of securities of the Company during the past twelve months.

10. He or his associates has not served as an officer, director or employee of the Company and has not been engaged in the market making activity of the Company.

11. He have ensured that the facts mentioned in the research report are taken from the reliable source and information. However, the investors are advised to independently evaluate the market conditions/ risks involved before making the investment decision.

12. He may use Artificial Intelligence tools for providing research services.

Refund & Cancellation Policy

We offer non-tangible, irrevocable services in the form of investment advisory / research services.

Once the subscription/payment is made, it cannot be cancelled and no refund will be provided under any circumstances.

Key Points:
– All payments made towards subscription plans are final and non-refundable.
– No cancellation is allowed once the service has been activated.
– We do not offer refunds for:
– Change of mind
– Market loss or performance issues
– Partial usage of service
– Any delay or dissatisfaction